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Common topics

Having connection problems with your app?Check HereWhy does totwoo jewelry continue to&nbs

December 20, 2024 by ToTWOO

Shipping & Handling

1. Where does my order ship from?We have different warehouses located in different countries, China, United States, Euro

December 20, 2024 by ToTWOO

Product Care & Charging

1. Why does my jewelry sometimes not charge?It's most likely because the voltage of your power adapter doesn't match tha

December 20, 2024 by ToTWOO

Troubleshooting Connection Issues

Jewelry&App Connection Issues1. Why does the jewelry flash and vibrate to notify messages when the app is open on a

December 20, 2024 by ToTWOO